Overview

Course Description

• Understand the purpose and process of incident investigation
• Identify human factors and cognitive biases
• Distinguish immediate causes from root causes
• Apply the Five Whys technique
• Conduct effective and objective interviews
• Develop a fact-finding investigation approach
• Promote psychological safety during investigations

Outcomes

Explain the purpose of incident investigation. 

Recognize common human factors and cognitive biases. 

Distinguish immediate causes from root causes. 

Apply the Five Whys technique. 

Conduct interviews using appropriate questioning techniques. 

Demonstrate an objective, fact-finding mindset. 

Foster psychological safety during investigations.

References: IMO Model Course 3.11

Casualty Investigation Code (MSC.255(84))

Human Factors Guidelines for the Investigation of Marine Casualties and Incidents (A.884(21), as amended)

ISM Code (Section 9)

SIRE 2.0 – 5.7

TMSA 3 – Element 8

RightShip RISQ 4.2

Requirements